Thank you for visiting the Sydney Pet Dentistry Website at sydneypetdentistry.com.au (“the Website”). We know that You care about how information about You and Your pet is used and shared. This document sets out our Privacy Policy (“Policy”), and Your visit to the Website is subject to this Policy. Sydney Pet Dentistry reserves the right to change and update this Policy at any time, with such changes effective immediately upon posting to the Website. If the Policy changes, a notice will be posted to the Website advising you of this. It is your responsibility to ensure that you are aware of recent changes to the Policy. If you visit, you accept this Policy and consent to any disclosures made in accordance with this Policy. Please take the time to read it carefully. Please also review our Conditions of Purchase and Terms of Use, both of which also govern Your visit and use of the Website.

Children may only use this Website with appropriate adult supervision from a parent, guardian or other adult. Sydney Pet Dentistry does not knowingly collect information from children under 14 years.

A. Information About You From You

Sydney Pet Dentistry receives and stores any information You enter on the Website or provide any other way. The main ways You are able to enter information on the Website are the content of online forms and any content of You post to the Website. This may include Your name, address and e-mail address and other personal data that You enter.

B. Automatic Information

Sydney Pet Dentistry automatically receives and stores certain types of information about You whenever You visit the Website. This is mainly done through the use of cookies and Your IP address.

C. E-mail Communications

Depending on your computer’s capabilities, Sydney Pet Dentistry may receive a confirmation notice when you open an e-mail from Sydney Pet Dentistry.

D. Information from other sources

At times, to ensure that our records are correct, Sydney Pet Dentistry may receive updated contact, delivery and address information about You from our carriers or other sources.

Access to Your Personal Information

You do not have to give Sydney Pet Dentistry any personal information. Information will be provided to You on Your request, except to the extent that such disclosure is not required by law.

If you have concerns about giving personal information, there are various devices available to prevent us from gaining access to information automatically collected when You access the Website.

Linked Sites

The Website contains links to other websites. Sydney Pet Dentistry is not responsible for the privacy practices or the content of other Websites accessed by links from this Website.

Sharing Information

Sydney Pet Dentistry values your visit to the Website. For this reason Sydney Pet Dentistry do not sell Your personal information, or that of Your pet, to others. Sydney Pet Dentistry only shares the information that it gathers about You, or Your pet, to its associated companies otherwise advised.

Your contact information may be used by Sydney Pet Dentistry for a variety of purposes including delivery of the possibility of future shopping orders, contacting You or to send You information about Sydney Pet Dentistry, including promotional information. Any email notification receipts received by Sydney Pet Dentistry may also be used by Sydney Pet Dentistry; or its associated companies for marketing or other promotional purposes.

Cookies obtain certain information when Your web browser accesses the Website. The Website also uses cookies to save Your Password so that you do not have to re-enter it each time You visit the Website. Your IP address may be used to help diagnose problems with our server and to administer the Website.

Sydney Pet Dentistry may also share information about You, gathered from your contact information, for the purposes of gathering certain demographic information about visitors to the Website. This also assists us with our marketing and promotional activities.

Security

All information concerning you and your pets is stored in a secure database on a secure server, and can only be accessed by the Sydney Pet Dentistry system administrator and nominated staff.

We utilise the industry standard security protocol SSL (Secure Sockets Layer) to encrypt your private information for maximum security and integrity.

Public Forums

This Website may make chat rooms, comments, forums, message boards, and/or news groups available to you (“Public Forums”). You should exercise caution when using these Public Forums, as any information that is disclosed in such areas becomes public information. You should therefore think carefully before disclosing Your personal information in Public Forums.

Updating Your Personal Information and Indicating Preferences

Any information You provide to Sydney Pet Dentistry may be updated. Sydney Pet Dentistry tries to ensure, to the extent that it is able, that Your personal information (especially Your contact information) is as accurate and up-to-date as possible. This helps to reduce the possibility that any information or other documents are sent to the incorrect email address.

You may also choose not to receive any e-mail, promotional or other information from Sydney Pet Dentistry, or its associated companies.

Sensitive Information

There is certain information which is deemed to be sensitive at law, including, for example, Your race, sexual preference, criminal record or membership of a political association or trade union. Sydney Pet Dentistry does not knowingly collect any such sensitive information about You, and will not do so unless Your prior consent has been obtained.

Disputes

Sydney Pet Dentistry shall use its best endeavours to quickly and effectively resolve any dispute arising in relation to Your visit to sydneypetdentistry.com.au and Your use of the Website. In the event of a failure to resolve any such dispute, the dispute shall be governed by and dealt with under the laws of New South Wales, Australia and You and Sydney Pet Dentistry submit to the non-exclusive jurisdiction of the Courts and Tribunals of New South Wales, Australia.

Definitions

“Your Contribution” includes any comments, suggestions, ideas, questions, articles, links or photographs that You may post or submit to the Website in accordance with the Terms of Use.

Contact Us

If you have any queries about this Policy or anything else at the Website, please contact Sydney Pet Dentistry on 1300 838 336.