Unfortunately, we go through periods where our patients need to wait for a while before we can see them. This is no different to the human medical system, but we understand it is your fur-baby and you want to get things done as soon as possible. Here are a few options:

Ask To Go On Our Cancellation List

If you are flexible with your time, we get cancellations at short notice. You can ask to go onto our cancellation list, and we will call you if a cancellation comes along.

Cancellations generally come up at short notice, which means there can be a lot of people and not much time to fill these appointments.

We will ring you if you are at the top of the list. Please put our landline number (02 9052 4881) in your phone and pick it up if we ring. We need to fill the space, and if you don’t pick up your phone we need to ring the next person on the list. If you miss us, don’t worry, you will keep your place on the list, and an appointment should show up again soon.

Speak To Your Local Vet About Pain Relief

The main concerns that people have on our waiting list is that their pet is in pain and infection. We strongly encourage you to speak to your local vet and organise some pain relief and if your pet needs antibiotics. Your vet is welcome to contact us to discuss what treatment is best.