There are a few ways to arrange an appointment with Sydney Pet Dentistry. If it is an emergency, your pet has other medical problems, or your pet is a puppy, you are best to call us on 1300 838 336 (see below).
There will soon be an online booking scheduler, which is great for rechecks and for consultations where no surgery is anticipated.
Once you have made an appointment, you will receive the following communications from us:
- A confirmation email. If you don’t receive this, please get in touch with us so that we can ensure there have been no mistakes in your booking.
- A phone call a few days before your appointment to confirm you are still coming and to answer any last-minute questions for you.
- If we can’t reach you by phone we will send you an SMS to confirm the appointment.
- Appointment spaces are very limited, so please confirm your appointment. Failure to confirm may result in us cancelling your appointment.
Please note that we reserve the right to change your appointment if necessary. This rarely happens, but sometimes after we review your pet’s history, we may need you to do extra tests with your local vet, organise an anaesthetist, or allocate more time than the scheduled day allows.
Call Us
You can call us on 1300 838 336. Our office hours are 8am-6pm Monday to Friday. You are always welcome to call and speak to our friendly team. We also suggest you call us if your pet:
- Has co-existing medical problems such as organ disease, diabetes, cancer etc.
- Is old.
- You are worried about the anaesthetic and want to discuss organise our anaesthesia service.
- Is on medications that may need to be discontinued for a period before surgery (eg warfarin or other anticoagulants)
We may call you for more information about your pet once we have reviewed your pet’s history.
Web Forms and Email
You can contact us via web forms and email, requesting us to call you back and make an appointment.
Our Same Day Service
Most surgeries can be performed on the same day as the consultation if your pet has fasted appropriately and there are no other health issues that need to be addressed first. This saves you time and your pet the stress of an extra visit to the hospital. You can also choose to schedule surgery later if you prefer.
Sometimes it is preferable to schedule surgery at a later date, if extra precautions or preparations are required prior to anaesthesia (such as extra tests, a course of medication, or a longer period of preoperative intravenous fluids). We will keep you fully informed of the reasons for this if necessary.
If you want to see us just for a consultation, please let our staff know when you book your appointment. That means you still get your consultation, but we can use the surgery space for other patients on our waiting list.